Integrating Appbrew with Attentive lets you capture high-intent SMS and email subscribers straight from your mobile app and sync them to Attentive in real time. You can:
- Capture SMS and email opt-ins inside your app
- Sync subscription events and customer attributes to Attentive as they happen
- Trigger automated journeys off app behavior — signup, add to cart, purchase
- Personalize SMS and email campaigns using profile, cart, loyalty, and behavioral data
- Run one cross-channel flow across SMS and email instead of two separate ones
This means your app becomes a real subscriber-acquisition channel, not just a storefront — campaigns run off what shoppers actually do in the app, not guesswork.
Note: this integration syncs subscription events and customer attributes. Push notification sync is planned for a future release — contact your Appbrew representative if that's something you need now.
What You Need
- Login credentials for both your Appbrew and Attentive accounts
- An active Attentive account
- Your Attentive API Key and Signup Source ID
- The Appbrew Enterprise plan
How to Set Up the Integration
- Log in to your Attentive dashboard
- Generate or retrieve your API Key and Signup Source ID
- In Appbrew Studio, go to Integrations → Attentive
- Enter your API Key and Signup Source ID
- Enable the native subscription modal in your app
- Deploy your app
- Test it — submit a phone number and confirm the subscriber shows up in your Attentive dashboard
Once that's verified, you're live and syncing in real time.
Use Cases
Welcome Flow
- Trigger: shopper subscribes via the app
- Action: send a welcome discount or intro message
- Outcome: immediate revenue from a new subscriber
Cart Reminders
- Trigger: item added to cart, no checkout
- Action: automated reminder text
- Outcome: higher cart recovery
Flash Sale Alerts
- Trigger: campaign goes live
- Action: SMS/email blast
- Outcome: urgency-driven conversions
Loyalty Tier Updates
- Trigger: shopper reaches a new loyalty tier
- Action: exclusive SMS/email reward
- Outcome: more repeat purchases
Winback Campaigns
- Trigger: no purchase in a set window
- Action: targeted reactivation message
- Outcome: reduced churn
FAQs
How do I get my API Key and Signup Source ID?
Both are available in your Attentive dashboard. If you can't find them, your Attentive success manager can help.
Do customers need to opt in to receive SMS?
Yes — explicit consent is required, and only single opt-in is supported.
What happens if the API key is wrong?
No events or subscriptions will record. Double-check both the API Key and Signup Source ID.
I entered my API key but nothing's happening — what do I check?
Confirm the API key and Signup Source ID are both correct, and that your app is actually collecting phone numbers and emails at signup. If it's still not working, reach out to your Appbrew Customer Success Manager.
