Integrating Appbrew with Loop Returns brings self-service returns into your mobile app. Loop Returns covers exchanges, store-credit workflows and returns policy enforcement. You can:
- Give customers a path to self-service returns and exchanges connected to Loop Returns
This means returns follow the same policy and workflow your team already configured in Loop, without a separate manual process.
Note: the exact native-app implementation is confirmed with Appbrew's product team — contact your Appbrew representative for the current scope.
What You Need
- Login credentials for both your Appbrew and Loop Returns accounts
- An active Loop Returns account
- Minimum Appbrew plan: Starter
How to Set Up the Integration
Contact your Appbrew representative to enable this integration for your app.
Use Cases
Policy-Enforced Self-Service Return
- Trigger: a customer wants to return or exchange an item
- Action: Loop Returns applies your configured return policy automatically
- Outcome: consistent policy enforcement without manual review of every request
Who this is for
Brands that want return policy enforced automatically and consistently rather than reviewed manually.
FAQs
Is Loop Returns available on Appbrew Starter?
Yes.
Does this support exchanges and store credit, not just refunds?
Yes, at the partner-product level.
Does Loop Returns support store credit as an alternative to refunds?
Yes, at the partner-product level.
