Integrating Appbrew with Return Prime brings returns and exchanges management into your mobile app. You can:
- Give customers a plug-and-play path to manage returns and exchanges
- Aim to improve revenue per return through Return Prime's workflows
This means post-purchase returns don't require customers to leave the app or email support.
Note: the exact native-app controls (initiating a return, tracking status, exchange flow) are confirmed with Appbrew's product team — contact your Appbrew representative for the current scope.
What You Need
- Login credentials for both your Appbrew and Return Prime accounts
- An active Return Prime account
- Minimum Appbrew plan: Starter
How to Set Up the Integration
Contact your Appbrew representative to enable this integration for your app.
Use Cases
Self-Serve Return
- Trigger: a customer wants to return an item
- Action: they initiate it through the Return Prime flow connected to the app
- Outcome: fewer manual return requests handled by support
Who this is for
Brands that want a plug-and-play returns flow rather than a fully custom build.
FAQs
Is Return Prime an Appbrew partner?
Yes, listed under Returns.
What Appbrew plan is required?
Pro.
Can customers initiate returns directly from the app?
Confirm the current scope with your Appbrew representative.
Does Return Prime support exchanges as well as refunds?
Yes, at the partner-product level.
