Integrating Appbrew with Stay.AI lets customers manage subscriptions directly inside your mobile app. You can:
- Let customers view and manage multiple active subscriptions
- Pause a subscription until a specific date, then unpause it
- Cancel and reactivate subscriptions
- Skip the next delivery
- Update the subscription delivery address
- View previous orders tied to a subscription
This means subscribers get full self-service management without a separate Stay.AI login — it's all inside the app, synced in real time.
Important limitation: customers cannot update payment methods through the Appbrew integration at this time, because Stay.AI's API doesn't support payment-detail updates through the app interface.
What You Need
- Login credentials for both your Appbrew and Stay.AI accounts
- An active Stay.AI account
- Minimum Appbrew plan: Enterprise
How to Set Up the Integration
Contact your Appbrew representative to enable this integration for your app.
Use Cases
Pause with Return Date
- Trigger: a subscriber wants to pause temporarily
- Action: they select a pause end date directly in-app
- Outcome: a retained subscriber instead of a full cancellation
Delivery Skip
- Trigger: a subscriber doesn't need their next shipment
- Action: they skip it from inside the app
- Outcome: fewer unwanted deliveries and returns
FAQs
Can customers pause a Stay.AI subscription?
Yes, but they must select a return date — indefinite pausing isn't supported.
Can customers skip the next delivery?
Yes.
Can customers change their payment method in the app?
No, not currently.
Do customers need a separate Stay.AI login?
No.
